Heather Chae

Last updated June 1st 2010
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Huira Chae

16505 Lonesdale Place
Tampa, Fl 33624

859-552-4542

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SKILLS

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Highly organized and detail oriented. Proficient in all aspects of general office maintenance. Enthusiastic and cooperative. Strong work ethic and superior interpersonal, customer service and communication skills. Excellent time management skills that allow for the multi-tasking of all responsibilities.

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WORK EXPERIENCE

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July 2009 - Present
Client Service Specialist

American Transcription Solutions, Inc.

Clearwater, Florida

Communicating with clients at all levels via telephone and email to resolve in-depth queries in a methodical manner independently. Reviewing outstanding work and ensuring quick turnaround time. Handling day-to-day client requests and issues.

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August 2006 - March 2008
Senior Teller

Bank Of America

Tampa, Florida

Worked with customers on a daily basis, meeting their banking needs and either answering or referring their financial questions to the appropriate supervisory individuals. Accepted and processed customer deposits and loan payments. Maintained and balanced a cash drawer daily. Responded to customer inquiries regarding account balances. Used 10 key to process monetary transactions.

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August 2003 - February 2005
Receptionist

Mortgage Investors Corporation

St. Petersburg, Florida

Received phone calls, determined the nature of the calls and directed callers to the appropriate department. Responsible for typing memos, reports and other correspondence. Took detailed messages for person called upon, including name, time of call and nature of business. Received and distributed mail and messages to appropriate departments and employees.

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EDUCATION

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1998 - 2002

Gibbs High School

St. Petersburg, Florida

Diploma

  • 3.5 Grade Point Average

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